FAQ – Nutech Novelty

FAQ

Product FAQ

Do wireless chargers stop charging when full?

When the battery hits 100%, charging stops, but your phone is still running. After a short while, the battery will lose some power, and will draw in current from the wireless charging station until it's full charged again.

Is it OK to leave a phone on wireless charger overnight?

The wireless charging pads will safely trickle charge your phone battery to keep it fully charged at all times, so it's perfectly safe to leave it on the charging pad or mat overnight or for an extended period of time.

Can cheap wireless chargers damage my phone?
Purchasing poor quality wireless charging pads can damage the phone or its battery. Chances of your smartphone getting damaged are high if you use a low-quality wireless charger. Purchase only quality tried and tested wireless charging products.
General FAQ

How long are shipping times:

Your products will ship within 3 to 5 days of your order, and then take 10 to 15 days to reach your doorstep. 

 Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.

What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.

See our shipping, refunds and terms of service pages for additional details.